SH
Siraaj H
1 reviews | Active since Dec 2018
07 Dec 2018, 06:19
Capfin loans
I took out a loan from capfin on February. I paid my account upto date. My remaining balance was 362 until December. This morning I checked 496 which is my normal installment was taken from my account. I mean on my profile it's says next installment 30 December 2018. I did not give them Instructionto debit my account so early. Capfin is a bunch of *******. Please help me to get my money back
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Replies (2)
Capfin's replyOfficial
08 Dec 2018, 08:34 Good day Ms Hajee
Thank you for contacting us with your feedback and alerting us to your frustration regarding the debit order taken on your account.
We would like apologise for any inconvenience caused by this. We will investigate the matter and our office will be in contact with you.
Kind regards,
Customer Services
Thank you for contacting us with your feedback and alerting us to your frustration regarding the debit order taken on your account.
We would like apologise for any inconvenience caused by this. We will investigate the matter and our office will be in contact with you.
Kind regards,
Customer Services
Best regards,
Capfin's reply08 Dec 2018, 08:34
Official
Good day Ms Hajee
Thank you for contacting us with your feedback and alerting us to your frustration regarding the debit order taken on your account.
We would like apologise for any inconvenience caused by this. We will investigate the matter and our office will be in contact with you.
Kind regards,
Customer Services
Thank you for contacting us with your feedback and alerting us to your frustration regarding the debit order taken on your account.
We would like apologise for any inconvenience caused by this. We will investigate the matter and our office will be in contact with you.
Kind regards,
Customer Services
Best regards,
Capfin's replyOfficial
10 Dec 2018, 16:20 |Good day Mr Hajee
Your query has been investigated and we have been in contact with you.
For any further assistance please call us on *** or email *** .
Kind regards,
Customer services.
Your query has been investigated and we have been in contact with you.
For any further assistance please call us on *** or email *** .
Kind regards,
Customer services.
Best regards,
Capfin's reply10 Dec 2018, 16:20
Official
|Good day Mr Hajee
Your query has been investigated and we have been in contact with you.
For any further assistance please call us on *** or email *** .
Kind regards,
Customer services.
Your query has been investigated and we have been in contact with you.
For any further assistance please call us on *** or email *** .
Kind regards,
Customer services.
Best regards,