AL
Andile L

1 reviews | Active since Jul 2017

13 Jul 2017, 13:17

Capfin Leave me ALONE

<p>I am an individual who has absolutely no affiliation with Capfin. I appreciate that this is a platform for people to loan funds for various reasons. Anyway, to put things lightly, I have been receiving countless calls ALL DAY, EVERYDAY regarding outstanding payments on a loan. I wouldn't mind the calls if it was me they were intended for. I am beginning to feel harrassed by this company - Capfin. I can't even spend time with my family on my off day because I am constantly having to explain that I am not the person they are looking for, I have even asked politely for a note to be left on some noticeboard or call tracking system to say that I have no loans with Capfin so stop blowing up my phone. I only have 1 request, Please STOP harrassing me for payments that I know nothing about. I am not Lehlohonolo. DAMN!!!</p>

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Replies (2)
Capfin
Capfin's reply13 Jul 2017, 14:41
Official

Hello Andile Lavisa

Thank you for communicating your concerns to us and for the opportunity to investigate your complaint regarding our Collections department.

This matter will be assigned to a specialist consultant who will contact you to resolve your complaint.

Kind regards,

Customer Service

Best regards,

Capfin
Capfin's reply18 Jul 2017, 15:54
Official

Hello Andile lavisa

We have investigated your query and are happy to advise that the matter has been resolved.

Feel free to call us on *** or email *** for any further assistance.

Kind regards,

Customer Services

Best regards,