NT
Ntswake T

1 reviews | Active since Jun 2024

27 Aug 2025, 06:54

CAPFIN is the pits

I am really annoyed by their service, they deducted more than they should which was is my last payment and when I check on my profile it still says that I owe them money, and when I check my credit score it says that I still owe them the full amount, meaning they haven’t been updating

0
Replies (2)
Capfin
Capfin's reply27 Aug 2025, 07:24
Official
Good day 
 
We appreciate that you took the time to bring this matter to our attention.

We will investigate your query and have a dedicated member of our team contact with you shortly. 
 
Sincerely
Capfin Customer Services

Best regards,

Capfin
Capfin's reply27 Aug 2025, 07:36
Official
Good day 
 
 
Thank you for your patience during this time. We are pleased that a satisfactory resolution has been reached.
 
For further assistance, please call us on *** or email ***
 
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00 
* Saturday and Public Holidays 08:00 – 13:00Kind regards 
Capfin Customer Services

Best regards,