capfin is such an inconvenience!!!

I app**** for a capfin loan then received a sms telling me that my loan was provisionally approved and that I should email my three months proof of income to process it. I first upload the documents then they send an email saying my documents are blurry, I then return to pep to scan the documents there, i get a sms saying i should return to pep again to scan my june/july bank statement, i return to pep then decide to scan my 6 months bank statement just so they don't have to ask me for more documents. I get a sms again telling me to go scan my june statement which i already did. I don't understand why capfin is inconveniencing my life because i also have work to do and can't keep on going to pep to scan documents i already scanned.