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Melanie M

1 reviews | Active since Jun 2018

23 Jun 2018, 09:36

Capfin is ridiculous

Please insure when you make use of capfin that all your money is out of your account at least week before your debit order is due as it is Saturday the 23rd and they ran the debit order now where as I agreed to the 25th as that is when I get paid. I now have no funds for food or petrol as they took my little bit that I budgeted till pay day.

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Replies (2)
Capfin
Capfin's reply25 Jun 2018, 08:17
Official

Hello Melanie Morrison

We appreciate that you took the time to bring this matter to our attention.

We will investigate your query swiftly and one of our team members will contact you as soon as possible.

Kind regards,

Customer Services

Best regards,

Capfin
Capfin's reply25 Jun 2018, 08:56
Official

Hello Melanie Morrison

Your query has been investigated and we have been in contact with you. We are very pleased to advise that a satisfactory resolution has been reached.

For any further assistance please call us on *** or email ***.

Kind regards,

Customer Services

Best regards,