FM
Freddy M

1 reviews | Active since Dec 2020

12 Dec 2025, 09:32

Capfin is hands down the WORST financial service provider

Capfin is hands down the WORST financial service provider out there. A double payment was made into their account by mistake, and despite speaking to countless agents who promised my refund would be processed within 24–48 hours, it’s now been over FIVE days with ZERO response. Every time I call, I get the same pathetic excuse: *“Our superior is not available.”*

This is beyond unacceptable. Their incompetence and lack of accountability are shocking. **Avoid Capfin at all costs — their service is a nightmare. Consider this a warning: DO NOT use their services.**

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Replies (1)
Capfin
Capfin's reply12 Dec 2025, 10:11
Official
 Good day 
 

Thank you for alerting us to your query. We will investigate the matter and get back to you shortly. One of our dedicated consultants will be in contact with you to assist with your query. 
 

Sincerely
Capfin Customer Services