Capfin is a ****

I'm not happy with Capfin, I have been calling them, I don't how many times, I have used a lot of money on airtime trying to get help. Capfin is giving me a runaround with regards to my refund, I was told by an agent to write an email and attach a proof of payment, I have sent this proof of payment 5 times already and still waiting for my refund. Capfin is taking advantage of poor people and taking their hard earned money for their selfish reasons, i regret taking a loan with you