LP
Lynette P

1 reviews | Active since Nov 2019

14 Dec 2019, 09:39

Capfin is a ******* and the biggest ****s ever!!!

I am disappointed and disgusted by the lies and customer service given to me by Capfin. They beat me around the Bush and then tell me that I am declined!

I app**** for a personal loan on 12 Dec 2019. They pre approved me and gave me an offer of R15000, I then sent the requested docs to them. A few hours later they sent me a message stating that they require my docs again. I sent it again. The next day they sent me a message about 4 or 5 times in that day and said they still need my docs. I sent it 4 or 5 times and even followed up on the loan.

After all my running around and costs they message me at 9am today saying that I am declined yet my scoring is good and I am permanently employed!

Filthy and terrible service from you capfin, I am so sure of broadcasting you guys! Totally not recommendable! Pathetic employees and they state they are the best at giving loans!

Capfin you are the biggest ****s!!!!

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Replies (1)
Capfin
Capfin's reply17 Dec 2019, 09:30
Official
Good day Lynette P

We are sorry that the  experience when applying for a Capfin loan was not to your satisfaction. 

We apologise for the inconvenience and frustration this has caused you. Our office will be in contact with you shortly.

Kind regards

Customer Service