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Masizame M
1 reviews | Active since Oct 2015
16 Jun 2022, 12:28
Capfin Is A Ponzi Scheme
Capfin is a ponzi scheme. I paid off my loan on 20 December 2021 and on the same day a debit went through. This means Capfin must refund me the amount as per their website account and confirmed by the consultant on the phone.
It has been 6 months now, Capfin refuses to refund, instead they take me from pillar to post.
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Replies (2)
Capfin's replyOfficial
16 Jun 2022, 13:03 Good day
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly. One of our dedicated consultants will be in contact with you to assist with your query.
Sincerely
Capfin Customer Services
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly. One of our dedicated consultants will be in contact with you to assist with your query.
Sincerely
Capfin Customer Services
Capfin's reply16 Jun 2022, 13:03
Official
Good day
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly. One of our dedicated consultants will be in contact with you to assist with your query.
Sincerely
Capfin Customer Services
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly. One of our dedicated consultants will be in contact with you to assist with your query.
Sincerely
Capfin Customer Services
Capfin's replyOfficial
23 Jun 2022, 08:15Good day
We are glad that we could resolve your complaint.
Thank you for reaching out to us. Please note that refunds take up to 48 business hours to reflect in your bank account.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
We are glad that we could resolve your complaint.
Thank you for reaching out to us. Please note that refunds take up to 48 business hours to reflect in your bank account.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
Capfin's reply23 Jun 2022, 08:15
Official
Good day
We are glad that we could resolve your complaint.
Thank you for reaching out to us. Please note that refunds take up to 48 business hours to reflect in your bank account.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
We are glad that we could resolve your complaint.
Thank you for reaching out to us. Please note that refunds take up to 48 business hours to reflect in your bank account.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services