ff
fanele.gama fanele.gama

1 reviews | Active since Aug 2016

12 Dec 2016, 10:49

CAPFIN is a ******** shark that trolls bank accounts

<p>In the past month, I have had CAPFIN debiting my bank account on a date that we never agreed on resulting in my being charged on my cheque account, and CAPFIN has debited my account 2 times in the space of 8 days, on the 1st and on the 9th, with a warning of an sms, 12 hours prior to the debit, which was an insult to my intellingence to begin with.</p> <p>Please do not get me started on their rude and cendescending agents when you query anything. STAY AWAY!</p>

0
Replies (2)
Capfin
Capfin's reply12 Dec 2016, 11:14
Official

Hello Fanele Gama

We appreciate that you took the time to bring this matter to our attention.

We will investigate your query swiftly and one of our team members will contact you as soon as possible.

Kind regards,

Customer Service

Capfin
Capfin's reply12 Dec 2016, 14:09
Official

Hello Fanele Gama

Your query has been investigated and we have been in contact with you.We are very pleased to advise that a satisfactory resolution has been reached.

For any further assistance please call us on *** or email *** .

Kind regards.

Customer Service