1 reviews | Active since Nov 2011
CAPFIN HARRASMENT FOR MEASLY R2000
CAPFIN, WHEN COVID HIT I ARRANGED TO MAKE PAYMENTS AS MY SALARY WAS AFFECTED. EMAILS WERE SENT, PHONE CALLS WERE MADE..PLEASE GO BACK TO YOUR RECORDS!!!! 6 MONTHS DOWN THE LINE AND I AM STILL DILIGENTLY PAYING WHAT WAS ARRANGED AND SOME MONTHS EVEN MORE. THE 10 CALLS A DAY HARRASSING ME AND THREATHENING ME HAS NOW GONE TOO FAR. MAYBE MAKE YOUR MONEY BACK BY NOT HAVING A R100K PHONE BILL FROM YOUR ****TY AGENTS CALLING EVERY 5 MINUTES! I WILL BE TAKING THIS TO THE OMBUDSMAN AS YOU AS A COMPANY HAVE NO INSURANCE ON CASES LIKE THESE, AS WELL AS AWARD LOANS TO OVER-INDEBTED PEOPLE. PLEASE STOP HARASSING ME FOR A MERE R2000..THIS IS PATHETHIC!!!! PS...PLEASE ALSO TRAIN YOUR CALL CENTRE AGENTS, TO SAY THEY ARE RUDE IS PUTTING IT LIKELY. DISGUSTING CUSTOMER SERVICE
Thank you for bringing your concern regarding our Collections process to our attention.
We will be in contact with you to discuss the matter and hope to resolve your issue satisfactorily.
Kind Regards
Customer Service
Thank you for bringing your concern regarding our Collections process to our attention.
We will be in contact with you to discuss the matter and hope to resolve your issue satisfactorily.
Kind Regards
Customer Service
