ML
MINETTE L
1 reviews | Active since Apr 2023
05 Apr 2023, 15:24
CAPFIN HARRASMENT
I have been harassed by the CAPFIN CALL CENTRE for more than 2 months now. They phone me 3 times a day. Starting at 7:30 am LOOKING FOR SOMEONE I DON'T KNOW!!! I have explained the situation to them over and over. I have spoken to the supervisor requesting they remove my number. When my husband answered he was told only the person who gave them my number can remove it. Is this not a direct violation to the poppi act???? I have never signed up nor do I know the person they are looking for. Again on Monday morning I requested they remove my number. They put me through to the manager who never answers or she is in a meeting. PLEASE PLEASE REMOVE MY NUMBER FROM YOUR DATABASE!!!!
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Capfin's replyOfficial
05 Apr 2023, 15:41Good day Sir/Madam
Thank you for communicating your concerns to us. We are attending to your query and will be in contact with a speedy resolution.
Your query has been assigned to a consultant who will contact you shortly.
Sincerely
Capfin Customer Services
Thank you for communicating your concerns to us. We are attending to your query and will be in contact with a speedy resolution.
Your query has been assigned to a consultant who will contact you shortly.
Sincerely
Capfin Customer Services
Best regards,
Capfin's reply05 Apr 2023, 15:41
Official
Good day Sir/Madam
Thank you for communicating your concerns to us. We are attending to your query and will be in contact with a speedy resolution.
Your query has been assigned to a consultant who will contact you shortly.
Sincerely
Capfin Customer Services
Thank you for communicating your concerns to us. We are attending to your query and will be in contact with a speedy resolution.
Your query has been assigned to a consultant who will contact you shortly.
Sincerely
Capfin Customer Services
Best regards,