Capfin Harassment.
After making an arrangement to pay my loan online I was called several times in connection with this arrangement. I have made the payment and made a further arrangement to pay the balance of the loan. I have subsequently received upto 4 phone calls a day in connection with this and every consultant gives me the same story that no arrangement has been made. I have made the same arrangement with every consultant since but still nothing on the system
If I receive one more phone call I will take legal action as this is now harassment.
Good day Sebastien Mad-Hatter Lenferna
Thank you for communicating your concerns to us and for the opportunity to investigate your complaint regarding our Collections department.
This matter will be assigned to a specialist consultant who will contact you to resolve your complaint.
Kind Regards,
Customer Services
Best regards,
Good day Sebastien Mad-Hatter Lenferna
Thank you for communicating your concerns to us and for the opportunity to investigate your complaint regarding our Collections department.
This matter will be assigned to a specialist consultant who will contact you to resolve your complaint.
Kind Regards,
Customer Services
Best regards,
Good day Mr Lenferna
We are pleased to have engaged with you and that your situation has been resolved.
For any further assistance please call us on *** or email *** .
Kind Regards
Customer Service
Best regards,
Good day Mr Lenferna
We are pleased to have engaged with you and that your situation has been resolved.
For any further assistance please call us on *** or email *** .
Kind Regards
Customer Service
Best regards,