Capfin Financial Services

<p>I took a loan of R6000 from Capfin in January 2017,& I was told that the settlement amount will be R8423.46 in 6 months.The money was deposited in my bank account on the 18th of January 2017,and I was told that they will deduct the first installment in Februay 2017 & the lat installment will be deducted in July.And our agreed installment will be R1403.91. I paid back R2000 on the 23rd of January 2017,and R1500 on the 25th of January 2017.I was the e-mailed a letter stating that,should I pay my ccount by the end of February,the settlement amount will be 3360.55.I then paid R2000 on the 20th of February 2017,on the 24th of February Capfin deducted 1403.91 from my account.According to my understanding,what I've paid and what was deducted from account settles the account.But when I called the Capfin contact Centre,I was told that I still owe R140.41.When I asked the service agent to explain it to me,she first said that the money deducted from my account last week doesn't reflect.Then she said I can still take another loan,but I told her that I'm not intersted in taking another loan.I just wanted to calculate where the outstanding amount comes from,she couldn't explain it to me.I then asked to speak to the supervisor,she hung up on me.</p>