AH
Andre H

1 reviews | Active since Nov 2011

12 Sept 2016, 13:50

Capfin Fast Loans? NEVER!

<p>I was told that it is fast and easy to get a loan from Capfin.</p> <p> </p> <p>What a joke.</p> <p> </p> <p>I am being sent from pillar to post.</p> <p> </p> <p>They have all my documentation, my payslips, everything. What more do they need? A blood sample? Yet Thursday they told me they will come back to me. Nothing. Friday I was promised a call back 15 minutes. Nothing. Saturday they called me! Oh, wait. No. They did not.</p> <p> </p> <p>Today they cannot even find my loan application, because apperently it is in some "Call Back Que." Yet no one is calling back. Again.</p> <p> </p> <p>I feel like I am being discriminated against. Twice now they have called me "MAM", just because I have a feminine voice. They know damn well that I am MALE. This is not the first time that I deal with them...</p> <p> </p> <p>So are they ****phobic? It that why I have to wait much longer than other people?????</p>

0
Replies (2)
Capfin
Capfin's reply12 Sept 2016, 14:55
Official

Hello Andre,

Thank you for taking the time to contact us regarding your concerns about our Loan application process.

Your request is being attended to and a specialist consultant will make contact with you shortly.

Kind regards,

Customer Service

Best regards,

Capfin
Capfin's reply14 Sept 2016, 10:22
Official

Hello Andre,

Exellent service is very important to us and we value all the feedback from our customers. We are pleased your concern has been resolved.

For any further assistance please call us on *** or email *** .

Kind regards,

Customer Service

Best regards,