AB
Angelique B

1 reviews | Active since Jul 2011

19 Mar 2019, 10:54

Capfin - DOES NOT ACCEPT EFT PAYMENTS and then hands you over for NON PAYMENT!

So, Capfin is quick to give loans, no problem there, had no issues.

However, went through a bad patch and when I contacted them to make payment arrangements the moment I was back on my feet, they wouldn't give me bank details to make the payment into because they DO NOT ACCEPT EFT PAYMENTS!

ONLY DEBIT ORDER PAYMENTS ARE ACCEPTED!

So, you must give them access into your bank account to try and take money way before payday, incurring bank charges you must pay for and also they take as much money as they like!!!

They handed me over to DMC Debt Collectors for not paying - I AM NOT PAYING BECAUSE CAPFIN DOESN'T ACCEPT EFT PAYMENTS!

The person from DMC arrived here at my work - EMBARRASSING - tried to bully me into a debit order, I stuck to my guns, you take the EFT offer or we can take the matter to court. That was when my EFT payment arrangement was accepted.

DMC handed me over to Blak & Associates because there is NO DEBIT ORDER PAYMENT in place, EFT PAYMENTS ARE NOT ACCEPTED!

So....I am being handed over from one place to the next because Capfin and probably many other loan companies DO NOT ACCEPT EFT PAYMENTS!! I must pay those costs, I must deal with ********, I must deal with rude and cheeky.

I am so sick and tired of credit providers walking over people like this, how many people were handed over for 'non payment' due to the fact that the credit provider DOES NOT ACCEPT EFT PAYMENTS!

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Replies (1)
Capfin
Capfin's reply20 Mar 2019, 08:20
Official
Good day Angelique

Thank you for writing to advise us of your concerns. We regret any inconvenience caused.

Your matter is a priority for us and is currently receiving our full attention. We will contact you soon.

Kind regards,
Customer service