TG
Trisha G
1 reviews | Active since Dec 2018
10 Dec 2019, 12:25
CAPFIN DISCRIMINATES !!!
I had app**** for a Capfin loan and was pre-approved and asked to send all my documents through like proof of income etc which was done. I was then called by a consultant who confirmed all in order and advised the amount approved and went through all my details. I was then told because I bank with Bidvest I cant take a loan with them, What a Load of B******. Why am i being discriminated by the blady hell bank I use. This is by far the worst freaking experience from such a well renown group. I am appalled by the level of service you provide !!!
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Replies (2)
Capfin's replyOfficial
10 Dec 2019, 12:34Good day Trisha Govender
We appreciate you bringing this matter to our attention. We are very sorry to hear that you experienced a problem with our Call Centre and would like to apologise for any inconvenience caused. We will contact you soonest to discuss the matter further.
Kind Regards,
Customer Services
We appreciate you bringing this matter to our attention. We are very sorry to hear that you experienced a problem with our Call Centre and would like to apologise for any inconvenience caused. We will contact you soonest to discuss the matter further.
Kind Regards,
Customer Services
Best regards,
Capfin's reply10 Dec 2019, 12:34
Official
Good day Trisha Govender
We appreciate you bringing this matter to our attention. We are very sorry to hear that you experienced a problem with our Call Centre and would like to apologise for any inconvenience caused. We will contact you soonest to discuss the matter further.
Kind Regards,
Customer Services
We appreciate you bringing this matter to our attention. We are very sorry to hear that you experienced a problem with our Call Centre and would like to apologise for any inconvenience caused. We will contact you soonest to discuss the matter further.
Kind Regards,
Customer Services
Best regards,
TG
Trisha G's updateReviewer Update
10 Dec 2019, 12:41Capfin is very quick to call back but just to apologize and tell you the same load of Bull****.
WHAT A WASTE OF TIME!!!
That should be their logo
WHAT A WASTE OF TIME!!!
That should be their logo
TG
Trisha G's update10 Dec 2019, 12:41
Reviewer Update
Capfin is very quick to call back but just to apologize and tell you the same load of Bull****.
WHAT A WASTE OF TIME!!!
That should be their logo
WHAT A WASTE OF TIME!!!
That should be their logo