SN
Siboniso N
1 reviews | Active since Sept 2015
23 Sept 2015, 14:57
Capfin debits on any random day they please
I had a loan with Capfin and we agreed that they must debit the payment on every last day of the month for the duration of the contract period.<br> <br> However they just debit on any day they wish , sometimes they would debit twice a month, they have just debit today. I told them a number of times that this is a breach contract, however this conduct just only escalate. This started in June.<br> <br> I feel they are in breach of contract
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Replies (1)Capfin's replyOfficial
24 Sept 2015, 12:00Hello VinceCub89,
Thank you for contacting us with your feedback and alerting us to your frustration regarding the debit order taken on your account.
We would like apologise for any inconvenience caused by this.
We will investigate the matter and our office will be in contact with you.
Regards
Customer service
Thank you for contacting us with your feedback and alerting us to your frustration regarding the debit order taken on your account.
We would like apologise for any inconvenience caused by this.
We will investigate the matter and our office will be in contact with you.
Regards
Customer service
Capfin's reply24 Sept 2015, 12:00
Official
Hello VinceCub89,
Thank you for contacting us with your feedback and alerting us to your frustration regarding the debit order taken on your account.
We would like apologise for any inconvenience caused by this.
We will investigate the matter and our office will be in contact with you.
Regards
Customer service
Thank you for contacting us with your feedback and alerting us to your frustration regarding the debit order taken on your account.
We would like apologise for any inconvenience caused by this.
We will investigate the matter and our office will be in contact with you.
Regards
Customer service
