CD
Charmaine D
1 reviews | Active since Jul 2013
03 Oct 2023, 13:04
CAPFIN????.
Capfin believe that hiw they handle their customers is absolutely the right way. I have on numerous occasions requested that they do not use my Companies landline...... this is purely for the business of the company and has peeved my boss off as it is a constant. They have my cell phone which the use quite a few times on a day....when I answer they put the phone down. Is this their way of running up costs to the customer. I strongly recommend any potential customers Give CAPFIN a wide berth as your tolerance levels will be tested beyond your capacity.
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Replies (3)
Capfin's replyOfficial
03 Oct 2023, 13:24Good day
Thank you for bringing this matter to our attention.
We apologise for any inconvenience this may have caused you and will investigate the matter. One of our consultants will be in contact with you shortly to assist with your enquiry.
Sincerely
Capfin Customer Services
Thank you for bringing this matter to our attention.
We apologise for any inconvenience this may have caused you and will investigate the matter. One of our consultants will be in contact with you shortly to assist with your enquiry.
Sincerely
Capfin Customer Services
Capfin's reply03 Oct 2023, 13:24
Official
Good day
Thank you for bringing this matter to our attention.
We apologise for any inconvenience this may have caused you and will investigate the matter. One of our consultants will be in contact with you shortly to assist with your enquiry.
Sincerely
Capfin Customer Services
Thank you for bringing this matter to our attention.
We apologise for any inconvenience this may have caused you and will investigate the matter. One of our consultants will be in contact with you shortly to assist with your enquiry.
Sincerely
Capfin Customer Services
CD
Charmaine D's updateReviewer Update
03 Oct 2023, 13:25I am not holding my breathe as I have emailed on numerous occasions without a result.
CD
Charmaine D's update03 Oct 2023, 13:25
Reviewer Update
I am not holding my breathe as I have emailed on numerous occasions without a result.
Capfin's replyOfficial
05 Oct 2023, 08:52Good day
Thank you for allowing us the opportunity to engage with you, we are pleased to inform you that your query has been resolved.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
Thank you for allowing us the opportunity to engage with you, we are pleased to inform you that your query has been resolved.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
Capfin's reply05 Oct 2023, 08:52
Official
Good day
Thank you for allowing us the opportunity to engage with you, we are pleased to inform you that your query has been resolved.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
Thank you for allowing us the opportunity to engage with you, we are pleased to inform you that your query has been resolved.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services