TG
Tish G
1 reviews | Active since Jan 2016
29 Apr 2020, 07:27
CAPFIN
I contacted capfin on the 6th of April to inform them that my payday had changed due to Covid-19. They emailed me back and said there was nothing they could so. They have now debited my account for the last 2 days and I have to pay R105 every time it is returned. No one answers their phones and you cannot speak to anyone.
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Replies (2)
Capfin's replyOfficial
29 Apr 2020, 08:05Good day Laetitia
We appreciate you raising the matter with us . We will contact you soonest and will endeavour to investigate this issue thouroughly and swiftly.
We sincerely apologize for your experience.
Kind regards
Capfin Customer Service
We appreciate you raising the matter with us . We will contact you soonest and will endeavour to investigate this issue thouroughly and swiftly.
We sincerely apologize for your experience.
Kind regards
Capfin Customer Service
Capfin's reply29 Apr 2020, 08:05
Official
Good day Laetitia
We appreciate you raising the matter with us . We will contact you soonest and will endeavour to investigate this issue thouroughly and swiftly.
We sincerely apologize for your experience.
Kind regards
Capfin Customer Service
We appreciate you raising the matter with us . We will contact you soonest and will endeavour to investigate this issue thouroughly and swiftly.
We sincerely apologize for your experience.
Kind regards
Capfin Customer Service
TG
Tish G's updateReviewer Update
29 Apr 2020, 09:07If you had acted when I emailed you on the 6th of April there would be no issue. Why now can you assist but on the 6th you could not. please send you CEO's contact details.
TG
Tish G's update29 Apr 2020, 09:07
Reviewer Update
If you had acted when I emailed you on the 6th of April there would be no issue. Why now can you assist but on the 6th you could not. please send you CEO's contact details.