LR
Leon R
1 reviews | Active since Jul 2019
16 Oct 2020, 07:18
Capfin are ***********
Continual harassment, requested a manager more than 20 times, the managers refuse to call you, handing them over to the credit ombudsman of SA. Do not call me Capfin, you had tour chance for 2 months I have been requesting a manager, and calling 3 times a day is harassment, plus you charge for the calls, so it's a money making scheme for their ******* asses.
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Replies (7)0
Replies (7)
Capfin's replyOfficial
16 Oct 2020, 07:52Good day Mr Leon Raulstoe
Thank you for bringing your concerns to our attention. We will investigate the frequency of the calls and get back to you with a speedy resolution.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for bringing your concerns to our attention. We will investigate the frequency of the calls and get back to you with a speedy resolution.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Best regards,
Capfin's reply16 Oct 2020, 07:52
Official
Good day Mr Leon Raulstoe
Thank you for bringing your concerns to our attention. We will investigate the frequency of the calls and get back to you with a speedy resolution.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for bringing your concerns to our attention. We will investigate the frequency of the calls and get back to you with a speedy resolution.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Best regards,
LR
Leon R's updateReviewer Update
16 Oct 2020, 10:54Unacceptable, still called me 4 times already, I am not speaking to you anymore I am seeing you at the Ombudsman
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Leon R's update16 Oct 2020, 10:54
Reviewer Update
Unacceptable, still called me 4 times already, I am not speaking to you anymore I am seeing you at the Ombudsman
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Leon R's updateReviewer Update
16 Oct 2020, 11:04Just had another call, and guess what, not a manager.
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Leon R's update16 Oct 2020, 11:04
Reviewer Update
Just had another call, and guess what, not a manager.
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Leon R's updateReviewer Update
16 Oct 2020, 11:07Just another call, I am over being contacted and you dont have a manager call me, I have requested a Manager for over 2 months, more than 20 Business days, I have given you over to the Ombudsman.
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Leon R's update16 Oct 2020, 11:07
Reviewer Update
Just another call, I am over being contacted and you dont have a manager call me, I have requested a Manager for over 2 months, more than 20 Business days, I have given you over to the Ombudsman.
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Leon R's updateReviewer Update
16 Oct 2020, 13:25Another call, still no manager. Harassment at its best.
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Leon R's update16 Oct 2020, 13:25
Reviewer Update
Another call, still no manager. Harassment at its best.
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Leon R's updateReviewer Update
17 Oct 2020, 08:40Continual harassment, not 1 manager can call, a complaint of harassment is being laid against Jasques Loubser your general manager will be done today at Garafontein police station in Pretoria
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Leon R's update17 Oct 2020, 08:40
Reviewer Update
Continual harassment, not 1 manager can call, a complaint of harassment is being laid against Jasques Loubser your general manager will be done today at Garafontein police station in Pretoria
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Leon R's updateReviewer Update
19 Oct 2020, 13:103 Harassment calls today, still no manager.
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Leon R's update19 Oct 2020, 13:10
Reviewer Update
3 Harassment calls today, still no manager.