TS
Tiffany S
1 reviews | Active since Dec 2017
10 Jun 2025, 12:05
Capfin
I accidentally made a payment into my capfin account and have been requesting for a refund as per my contractual agreement my debit order is only to run on the 20th.I need my refund and the consultants are telling of of 48hr TAT I don't have that time.
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Replies (2)TS
Tiffany S's updateReviewer Update
10 Jun 2025, 12:06I have sent through the POP with my id on the subject line and I have been sending mails since 6 this morning.Its a mayter of urgency!!!!
TS
Tiffany S's update10 Jun 2025, 12:06
Reviewer Update
I have sent through the POP with my id on the subject line and I have been sending mails since 6 this morning.Its a mayter of urgency!!!!
Capfin's replyOfficial
10 Jun 2025, 12:11Good day
Thank you for taking the time to bring your concerns to our attention.
We are currently attending to your query. A consultant will be in contact with you to inform you of the progress of your request.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for taking the time to bring your concerns to our attention.
We are currently attending to your query. A consultant will be in contact with you to inform you of the progress of your request.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Capfin's reply10 Jun 2025, 12:11
Official
Good day
Thank you for taking the time to bring your concerns to our attention.
We are currently attending to your query. A consultant will be in contact with you to inform you of the progress of your request.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for taking the time to bring your concerns to our attention.
We are currently attending to your query. A consultant will be in contact with you to inform you of the progress of your request.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
