TS
Tiffany S

1 reviews | Active since Dec 2017

10 Jun 2025, 12:05

Capfin

I accidentally made a payment into my capfin account and have been requesting for a refund as per my contractual agreement my debit order is only to run on the 20th.I need my refund and the consultants are telling of of 48hr TAT I don't have that time.

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Replies (2)
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Tiffany S's update10 Jun 2025, 12:06
Reviewer Update
I have sent through the POP with my id on the subject line and I have been sending mails since 6 this morning.Its a mayter of urgency!!!!
Capfin
Capfin's reply10 Jun 2025, 12:11
Official
Good day 
 
Thank you for taking the time to bring your concerns to our attention. 
 
We are currently attending to your query. A consultant will be in contact with you to inform you of the progress of your request.
 
We apologise for any inconvenience this may have caused you. 
 
Sincerely
Capfin Customer Services