GJ
Gerhardus J
1 reviews | Active since Apr 2012
28 Jun 2019, 11:00
CAPFIN
Capfin keeps on sending sms regarding their customers thats not paying their accounts to my cellphone. Capfin must really get the correct info on their customers. I received the following : MS HLONGWANE JUN'19 TODAY TO STOP SUMMONS PAY R300 OR SETTLE R1440. FENWICK BOSHOSS FNB ACC . (ACC NO) REF ***. This *** belong to me MR VAN JAARSVELD since the first day that this contract was issue. All cellphones must be RICA and as well as accounts. So please take MY NUMBER OF all your clients that dont pay their loans or what ever you issue to them. I am sick and tired of receiving all this sms's and calls regarding your customers.
Helpful (0)
Replies (2)0
Replies (2)
Capfin's replyOfficial
28 Jun 2019, 14:12Good day Mr Van Jaarsveld
Thank you for bringing up your concern to us.
We will be in contact with you to discuss the matter and hope to resolve your issue satisfactorily.
Kind regards,
Customer Service
Thank you for bringing up your concern to us.
We will be in contact with you to discuss the matter and hope to resolve your issue satisfactorily.
Kind regards,
Customer Service
Best regards,
Capfin's reply28 Jun 2019, 14:12
Official
Good day Mr Van Jaarsveld
Thank you for bringing up your concern to us.
We will be in contact with you to discuss the matter and hope to resolve your issue satisfactorily.
Kind regards,
Customer Service
Thank you for bringing up your concern to us.
We will be in contact with you to discuss the matter and hope to resolve your issue satisfactorily.
Kind regards,
Customer Service
Best regards,
Capfin's replyOfficial
01 Jul 2019, 11:19Good day Mr Van Jaarsveld
We have investigated the situation and would like to provide you with the relevant feedback. We have tried to call you but have not been able to reach you and have therefore emailed you our findings.
Feel free to call us on *** or email *** for any further assistance.
Kind regards,
Customer Service
We have investigated the situation and would like to provide you with the relevant feedback. We have tried to call you but have not been able to reach you and have therefore emailed you our findings.
Feel free to call us on *** or email *** for any further assistance.
Kind regards,
Customer Service
Best regards,
Capfin's reply01 Jul 2019, 11:19
Official
Good day Mr Van Jaarsveld
We have investigated the situation and would like to provide you with the relevant feedback. We have tried to call you but have not been able to reach you and have therefore emailed you our findings.
Feel free to call us on *** or email *** for any further assistance.
Kind regards,
Customer Service
We have investigated the situation and would like to provide you with the relevant feedback. We have tried to call you but have not been able to reach you and have therefore emailed you our findings.
Feel free to call us on *** or email *** for any further assistance.
Kind regards,
Customer Service
Best regards,