1 reviews | Active since May 2016
<p>This morning i have received a message from Capfin stating that due to early Decemeber paydates they will deduct the installments early from 15 December.</p> <p>Subsequently i phoned Capfin about this, and state that my paydate does not change (they can even check my previous records). I spoken to one call centre agent who just said sorry the instruction is already sent to the bank. On the said date i wouldn't have money to service this, and any attempts by Capfin to go into my account will have a negative impact on my credit history.</p> <p>I find it very disheartening that no one is willing to listen to me as a consumer whose paying every month on time, I wouldnt recommend the capfin to anyone.</p>
Hello Tshepiso Molokwane
We appreciate you bringing this matter to our attention. We are very sorry to hear that you experienced a problem with our Call Centre and would like to apologise for any inconvenience caused. We will contact you soonest to discuss the matter further.
Kind regards
Customer Services
Best regards,
Hello Tshepiso Molokwane
We appreciate you bringing this matter to our attention. We are very sorry to hear that you experienced a problem with our Call Centre and would like to apologise for any inconvenience caused. We will contact you soonest to discuss the matter further.
Kind regards
Customer Services
Best regards,
Hello Tshepiso Molokwane
Thank you for allowing us time to engage you regarding your concerns.
We value you as our customer and would like to maintain a rewarding relationship with you.
For any further assistance please call us on *** or email *** .
Kind regards
Customer Services
Best regards,
Hello Tshepiso Molokwane
Thank you for allowing us time to engage you regarding your concerns.
We value you as our customer and would like to maintain a rewarding relationship with you.
For any further assistance please call us on *** or email *** .
Kind regards
Customer Services
Best regards,
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