MH
Myles H
1 reviews | Active since Jul 2021
25 Apr 2026, 12:49
Can't Do Simple Calculations
I was asked to share my last 3 months bank statements to prove my income. I did that and the calculations used by Capfin were totally incorrect. I sent them three emails highlighting this. Each time they came back saying that the incomes had now been adjusted - which it never was.
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Capfin's replyOfficial
27 Apr 2026, 08:11Good day
Thank you for alerting us to your concerns. We are committed to resolving this matter as soon as possible. One of our dedicated consultants will be in contact with you shortly to assist with your query.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your concerns. We are committed to resolving this matter as soon as possible. One of our dedicated consultants will be in contact with you shortly to assist with your query.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Best regards,
Capfin's reply27 Apr 2026, 08:11
Official
Good day
Thank you for alerting us to your concerns. We are committed to resolving this matter as soon as possible. One of our dedicated consultants will be in contact with you shortly to assist with your query.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your concerns. We are committed to resolving this matter as soon as possible. One of our dedicated consultants will be in contact with you shortly to assist with your query.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Best regards,