ET
Estelle T

1 reviews | Active since Jan 2019

19 Mar 2025, 09:12

Cafin harassment calls

One star is one star too much for Capfin. I am being harassed by Capfin receiving between 15 - 20 calls a day. I have never opened an account with them, dealt with them in any way, but they have my cellphone number which I blocked but they use alternative numbers all day long. I have lodged a complaint with Capfin to take my name off their database and they insist on my ID, cell no and account number. They don't seem to grasp the concept of I DO NOT HAVE AN ACCOUNT WITH THEM. They clearly bought a whole lot of data from someone and are now harassing me with phone calls.

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Replies (1)
Capfin
Capfin's reply19 Mar 2025, 09:23
Official
Good day 
 
Thank you for communicating your concerns to us. We are attending to your query and will be in contact with a speedy resolution.  

Your query has been assigned to a consultant who will contact you shortly. 

Best regards,