1 reviews | Active since Apr 2017
Bull**** Service
I took up a loan with Capfinin February 2018 and I have made my payments since then and since late May I have been receiving calls from advising me that my account is due and yet money is been deducted every month on my account, hence I am getting calls from stating that my account is overdue and they calling my workplace and my cell phone and only today I have received 2 calls. I regret associating my self with the financial services and Contact Center has been escalating this for 2 weeks and I am still getting the annoying calls and I am going to swear at anyone who calls next and I am going to the bank right now do reverse that amount so you can call me for a valid reason you ****en idiots.
Good day Karabo Lekgau
Thank you for communicating your concerns to us and for the opportunity to investigate your complaint regarding our Collections department.
This matter will be assigned to a specialist consultant who will contact you to resolve your complaint.
Kind Regards,
Customer Service
Good day Karabo Lekgau
Thank you for communicating your concerns to us and for the opportunity to investigate your complaint regarding our Collections department.
This matter will be assigned to a specialist consultant who will contact you to resolve your complaint.
Kind Regards,
Customer Service
Good day Karabo Lekgau
We have investigated the situation and would like to provide you with the relevant feedback. We have tried to call you but have not been able to reach you and have therefore emailed you our findings.
Feel free to call us on *** or email *** for any further assistance.
Kind Regards,
Customer Services
Good day Karabo Lekgau
We have investigated the situation and would like to provide you with the relevant feedback. We have tried to call you but have not been able to reach you and have therefore emailed you our findings.
Feel free to call us on *** or email *** for any further assistance.
Kind Regards,
Customer Services