Blacklisted for not skipping a payment

I am very angry and annoyed at Capfin, my fiance? took a loan in January for a period of 6 months which we finished paying last month, yesterday and went to her bank and she was notified that she was blacklisted by Capfin.<br> <br> Bear in mind that we never skipped not even a single payment, I would not advice anyone to ever do business with them again,