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Philiswa M

1 reviews | Active since Feb 2023

09 Oct 2024, 16:41

Balance owed not understood

I paid this company fully the money that I owed on the 25th but they add interest on the 30th and the statement they sent me shows that am owing R311.55 plus R1742.55 which makes R2054.06 which I don't get it when they explain and the statement is starting date 30th and follow 25th. I really don't understand their calender...I am being being treated unfairly by this company.

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Replies (2)
Capfin
Capfin's reply09 Oct 2024, 16:51
Official
Good day
 
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly. 
 
Please accept our sincere apology for any inconvenience this may have caused you.
 
Sincerely
Capfin Customer Services

Best regards,

Capfin
Capfin's reply10 Oct 2024, 07:05
Official
Good day 
 

Thank you for alerting us to your query. We will investigate the matter and get back to you shortly. One of our dedicated consultants will be in contact with you to assist with your query. 
 

Sincerely

Capfin Customer Services


Best regards,