BAD UNFAIR CUSTOMER SERVICE

I paid up my loan at CAPFIN YEAR 2020 and MY ITC RECORDS were updated as CLOSED YEAR 2020. I checked my ITC RECORDS TODAY 17TH OF MARCH and found out that my CAPFIN loan account was closed 2022 FEBRUARY. THIS IS TO SABOTAGE ME AS THEIR CUSTOMER AND IT IS NOT CORRECT THAT I HAVE PAID UP THE CAPFIN FEBRUARY 2022 . PLEASE CAPFIN RECTIFY THIS AS SOON AS POSSIBLE. THIS IS REDICULOUS AND UNFAIR TO ME .