Bad service from Capfin

No matter how difficult your Life is please do not take a loan from capfin. My agreement with capfin is that they debit the installment on the 25 of every month , but they decide to debit on different day all the time which end up making me be changed by the bank R150 extra for the bank charges

I called capin today to explain to them that they need to take responsibility of their actions, for them to have debited on the wrong date they need to pay for the bank charges because they bridge the agreement we have. I can not be responsible for paying bank charges coursed by them they need to pay for them, the agent a I spoke to his name is zwelile who is not even friendly said he can help because that's how they work.

Please think twice before considering Capfin you will regret if you using a cheque account like me . I Regret taking their loan I should have went to the bank .