SC
Sphamandla C

1 reviews | Active since Sept 2017

22 Mar 2024, 08:29

Bad service

Honestly I'm starting to regret why I took a loan with you guys. I took a loan with you last month of R2000 and we did agree that you must debit on the 25th of each month and you decide to go straight Into my account to debit and there are insufficient funds which happened this morning. Do you guys ever listen to your customers coz Honestly this is nonsense my account is on negative because of you mxm😡😡

0
Replies (1)
Capfin
Capfin's reply22 Mar 2024, 08:49
Official
Good day 
 
We appreciate that you took the time to bring this matter to our attention.

We will investigate your query and have a dedicated member of our team contact with you shortly. 
 
Sincerely

Capfin Customer Services