Bad service and customer relations.

The company capfin is misleading consumers and is making consumers struggle with their credit rating at credit score companies. They say you qualify for a personal loan, then you apply for the loan halfway through the application you get a message on the screen that you were declined. With no reason given and also not completed application. Thereafter you receive a email from the credit bereu saying a hard search will be added to your name. When you phone capfin to ask what is going on. They tell you to write a email to them at customer service, you are declined they can't assist in any way.