Thank you for taking the time to provide us with your feedback.
We are very sorry to hear that the service you received from our Call Centre did not meet the required standards . Please accept our sincere apologies and rest assured that we will investigate the matter. Our office will be in contact with you shortly.
Kind regards
Customer Service
Best regards,
Capfin's reply03 Nov 2015, 11:01
Official
Hello Thomasm@,
Thank you for taking the time to provide us with your feedback.
We are very sorry to hear that the service you received from our Call Centre did not meet the required standards . Please accept our sincere apologies and rest assured that we will investigate the matter. Our office will be in contact with you shortly.