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harriet J

1 reviews | Active since Sept 2015

17 Sept 2015, 08:19

bad service

Good day <br> I am very dissatisfied with the service, as I uploaded my payslip on Wednesday the 9th of Sept, as of yesterday after numerous calls to your helpdesk my payslip is still uploading and it was said that I can apply for a extended load. I doubt that I will ever recommend your service to others.

0
Replies (1)
Capfin
Capfin's reply17 Sept 2015, 08:37
Official
Hello harry0126,

Your feedback is valued as it helps us to improve our service .

We apologise for any trouble we may have caused you with our Proof of Income process. We are committed to resolving this matter speedily.

We will contact you with feedback shortly.

Kind Regards,

Customer Service

Best regards,