SN
Samukelisiwe N
1 reviews | Active since Jul 2017
26 Aug 2017, 06:55
Bad Service
I received such a bad services i took loan about few years back and i paid all the money back because their loans are usually payable within 6 months, which i did but they decided to blacklist me. then the called me last months saying it has been resolved i was wait for 21 working days, no one bothers to calling me back to give me feedback like they had promised to. i am very disgusted now. i have been very patient with them.
Helpful (0)
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Replies (2)
Capfin's replyOfficial
26 Aug 2017, 08:25Good day Ms Ngema
Your feedback is important to us. Please accept our sincere apology for any frustration experienced.
An investigation into your query is underway and we will contact you to keep you updated on the progress of this matter.
Kind regards
Customer Services
Best regards,
Capfin's reply26 Aug 2017, 08:25
Official
Good day Ms Ngema
Your feedback is important to us. Please accept our sincere apology for any frustration experienced.
An investigation into your query is underway and we will contact you to keep you updated on the progress of this matter.
Kind regards
Customer Services
Best regards,
Capfin's replyOfficial
01 Sept 2017, 15:11Good day Ms Ngema
We have investigated your query and are happy to advise that the matter is now resolved .Your account information has been sent to the relevant credit bureau for update and our office has been in contact with you.
For any further assistance please call us on *** or email *** .
Kind regards
Customer Services
Best regards,
Capfin's reply01 Sept 2017, 15:11
Official
Good day Ms Ngema
We have investigated your query and are happy to advise that the matter is now resolved .Your account information has been sent to the relevant credit bureau for update and our office has been in contact with you.
For any further assistance please call us on *** or email *** .
Kind regards
Customer Services
Best regards,