PJ
Palesa J

1 reviews | Active since Dec 2016

07 Oct 2020, 18:43

Bad service

You handed over my account And struggling to get paid up letter and updating my profile

0
Replies (2)
Capfin
Capfin's reply08 Oct 2020, 09:28
Official
Good day Palesa J

Kindly note we welcome your feedback and are dedicated to resolving your query.

Your request is being attended to and we will be in contact with you to provide feedback.

We would like to extend our apologies for any problems we may have caused.

Kind regards 
Customer services 
Capfin
Capfin's reply20 Oct 2020, 09:13
Official
Good day Palesa J

We have escalated your query to the relevant stakeholders.

They have been in contact with you and we are happy to confirm that the complaint has been resolved.
 
For further assistance, please call us on *** or email ***
 
Our Contact Centre operating hours are as follows:
*Monday to Friday 08:00 - 17:00
* Saturday and Public Holidays 08:00 - 13:00
 
Kind regards 
Capfin Customer Services