Bad service

<p>I app**** for a loan at Capfin in December 2015. The monthly deductions was agreed to be debited from my bank account. On the 18th of Jan 2016, I had to take unpaid leave due to unforseen circumstances. I then mailed Capfin to inform them. I even phoned them. As there was no salary deposited into my bank account, the bank returned the debit orders unpaid. For this the bank charged met R120 per returned debit order. This was costing me money. Then Capfin started to harass me on the works phone via messages. This was invasion of privacy as this is a company phone. Upon returning to work now in July, I got hold of all the messages. Capfin then handed me over to Nimble CS to collect the monies. I did not skipped payments on purpose and made arrangements with them. They even went to list me Compuscan for non paying which I find ridiculous as I did make arrangements with them. Please help</p>