Bad service

<p>I received a call at 6.37 pm number +27 (87) ********** consultants name is Luyanda. What a pathetic service from her. She called me after receiving a call back request and I asked her the status of my loan application , she wAs not helpful at all. She advised me there's documentation outstanding which I fail to understand and everything was scanned when at pep in koeberg milnerton , I asked her to double check instead she dropped the call. I am so disappointed with the service I'm getting from capfin. i want a superior to listen to the call and someone get back to me regarding the loan application , as I keep on receiving calls that a consultant will call me and no one calls. And when I call your call center I'm told a different story. Your agents bare very rude</p>