dS
dewald S
1 reviews | Active since Feb 2015
25 Apr 2015, 10:39
bad loan experience
On monday the 20 april 2015 i app**** for a loan the consultant told me by wednesday the 22 april 2015 my application will be done and i will receive an sms. On wednesday i phoned them and the consultant told me it is still processing. On thursday i phoned again and they said there was a problem with the application from there side but they are trying to fix the problem friday i phoned still no progress when i phoned today being saturday they said i must start my application from scratch this is not how this works.
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Capfin's replyOfficial
25 Apr 2015, 14:25Hello dewaldsmith1000,
Thank you for bringing the matter to our attention.
We are very sorry to hear about the situation. The situation will be investigated and someone from Capfin will contact you as soon as possible.
Regards,
Customer Services
Thank you for bringing the matter to our attention.
We are very sorry to hear about the situation. The situation will be investigated and someone from Capfin will contact you as soon as possible.
Regards,
Customer Services
Best regards,
Capfin's reply25 Apr 2015, 14:25
Official
Hello dewaldsmith1000,
Thank you for bringing the matter to our attention.
We are very sorry to hear about the situation. The situation will be investigated and someone from Capfin will contact you as soon as possible.
Regards,
Customer Services
Thank you for bringing the matter to our attention.
We are very sorry to hear about the situation. The situation will be investigated and someone from Capfin will contact you as soon as possible.
Regards,
Customer Services
Best regards,