lM
lydia M
1 reviews | Active since Jul 2016
30 Mar 2022, 09:25
BAD CUSTOMER SERVICE FROM CAPFIN
I paidup CAPFIN loan account 2020 and my ITC RECORDS were updated in 2020 that my account is paidup. In FEBRUARY 2022 CAPFIN send ITC RECORD that I have paid up my CAPFIN loan account in 2022 FEBRUARY. This is totally wrong. I DIDNOT PAIDUP MY CAPFIN ACCOUNT FEBRUARY 2022 . CAPFIN PLEASE FIX THIS PROBLEM URGENTLY. A VERY BAD CUSTOMER SERVICE.
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Replies (2)
Capfin's replyOfficial
30 Mar 2022, 09:49Good day Lydia Muthula
Thank you for alerting us to your query. We will investigate the matter.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
Sincerely
Capfin Customer Services
Thank you for alerting us to your query. We will investigate the matter.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
Sincerely
Capfin Customer Services
Capfin's reply30 Mar 2022, 09:49
Official
Good day Lydia Muthula
Thank you for alerting us to your query. We will investigate the matter.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
Sincerely
Capfin Customer Services
Thank you for alerting us to your query. We will investigate the matter.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
Sincerely
Capfin Customer Services
Capfin's replyOfficial
30 Mar 2022, 09:49Good day Lydia Muthula
Thank you for alerting us to your query. We will investigate the matter.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
Sincerely
Capfin Customer Services
Thank you for alerting us to your query. We will investigate the matter.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
Sincerely
Capfin Customer Services
Capfin's reply30 Mar 2022, 09:49
Official
Good day Lydia Muthula
Thank you for alerting us to your query. We will investigate the matter.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
Sincerely
Capfin Customer Services
Thank you for alerting us to your query. We will investigate the matter.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
Sincerely
Capfin Customer Services