1 reviews | Active since Jul 2016
BAD CUSTOMER SERVICE
CAPFIN does not update ITC records monthly. I called and send emails several times to inform them that they should update my ITC Capfin records. Today is the 9th of April and I have paid Capfin on the 20th of March. My ITC records are still not updated.
Hello Lydia Muthula
We value your feedback and will investigate the reasons that your profile has not been updated at the credit bureau. We will be in contact shortly.
Please accept our sincere apologies for any inconvenience caused.
Kind regards,
Customer Service
Hello Lydia Muthula
We value your feedback and will investigate the reasons that your profile has not been updated at the credit bureau. We will be in contact shortly.
Please accept our sincere apologies for any inconvenience caused.
Kind regards,
Customer Service