SM
Sphakamiso M
1 reviews | Active since Jul 2023
18 Jul 2023, 15:25
Bad application experience
Capfin is the worst when it comes to loan application I'm very disappointed, I app**** for a Ioan and I was pre approved for 8k, I submitted everything only for them to tell me I don't meet the minimum criteria, why would they even show the offer if they can't provide
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Replies (2)
Capfin's replyOfficial
18 Jul 2023, 15:55 Good day
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact you shortly.
Sincerely
Capfin Customer Services
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact you shortly.
Sincerely
Capfin Customer Services
Capfin's reply18 Jul 2023, 15:55
Official
Good day
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact you shortly.
Sincerely
Capfin Customer Services
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact you shortly.
Sincerely
Capfin Customer Services
Capfin's replyOfficial
18 Jul 2023, 16:34Good day
We appreciate your patience and the opportunity to resolve your query.
Kindly note that Capfin offers loans based on the outcome of an affordability assessment which considers factors such as income and expenses, credit profile and payment behaviour.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
We appreciate your patience and the opportunity to resolve your query.
Kindly note that Capfin offers loans based on the outcome of an affordability assessment which considers factors such as income and expenses, credit profile and payment behaviour.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
Capfin's reply18 Jul 2023, 16:34
Official
Good day
We appreciate your patience and the opportunity to resolve your query.
Kindly note that Capfin offers loans based on the outcome of an affordability assessment which considers factors such as income and expenses, credit profile and payment behaviour.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
We appreciate your patience and the opportunity to resolve your query.
Kindly note that Capfin offers loans based on the outcome of an affordability assessment which considers factors such as income and expenses, credit profile and payment behaviour.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services