JN
Jonathan N
1 reviews | Active since Jul 2015
08 Jul 2015, 09:42
Assist don't work
I have phoned the call centre after I have sent the SMS assist and spoke to a lady I have told her that my airtime is almost finished and my airtime got cut of. I told her that I have just started a new job and want to reactivate my loan agreement. I got an sms stating that SVF UK t/a Capfin: Loan in arrears.Handover to attorneys and blacklisting in progress. Is that how customers get treated after being unemployed?
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Capfin's replyOfficial
08 Jul 2015, 09:54Hello Mrnaicker,
Thank you for bringing this matter to our attention.
We are very sorry to hear about the situation. We will investigate and someone from Capfin will contact you as soon as possible.
Kind regards,
Customer Services
Thank you for bringing this matter to our attention.
We are very sorry to hear about the situation. We will investigate and someone from Capfin will contact you as soon as possible.
Kind regards,
Customer Services
Best regards,
Capfin's reply08 Jul 2015, 09:54
Official
Hello Mrnaicker,
Thank you for bringing this matter to our attention.
We are very sorry to hear about the situation. We will investigate and someone from Capfin will contact you as soon as possible.
Kind regards,
Customer Services
Thank you for bringing this matter to our attention.
We are very sorry to hear about the situation. We will investigate and someone from Capfin will contact you as soon as possible.
Kind regards,
Customer Services
Best regards,