APPLY ON LINE LEFT EMOTIONALLY MESSED

Disgusted, you apply on line it says Congratulations you qualify for R50000 you click next then its says unfortunately you dont qualify, if you never qualified it would have told you on the first page after entering your OTP then you can only apply in 30 days, I phoned in the operator so so so unhelpful, says system error, how the hell its misadvertising, my son did it now the same thing happened to him first congrats then click next to continue says unfortunately not I THINK CAPFIN IS PLAYING WITH US, ITS TIME WE START BOYCOTTING THESE SHOPS AS THEY PREY ON PEOPLES VULNERABILITY AND EMOTIONS - EMOTIONALLY I AM SO SO UPSET HOW CAN YOU SAY YES 2 MIN LATER YOU SAY NO WITHOUT EVEN GOING TO NEXT PAGE????