App payment

It’s sad how Capfin is treating their customers,they have all kinds of platforms for marketing yet is still not easy for them to trace the amounts sent to them via Capitec banking app,using the same account number they deduct from.I find it null that after several months I have been querying the same thing regardless of the statements I have sent them,they keep on requesting a stamped deposit from the bank yet a reference number and notifications has been sent to them so is the proof.

I am so disappointed in an overall service rendering because you profiting from us with such deterrent. You tend to attend our complaints only when caught your attention through this because you more concerned about your image than the services you render...how about treating customers properly?