ANNOYED AND FRUSTRATED

I took out a loan with Capfin, I paid it up and to my surprise theY debited my bank account on the 25 May, I called their call center and I was told that I will get my money back within 48 hours...... no money received, I sent an email, I was again told I will receive my money within 48 hours... GUESS WHAT??? I have not received my money, I called again today and I am being told the very same old story of 48 hours turn around time, how many 48 hourS must I be kept waiting???? I waist my money and buy airtime to call their call center only to be told I need to wait. CAPFIN stop being parasites and refund me my hard earned money, I was even charged interest and service fees on paid up account, REALLY, is that how you make money out of people? I would never recommend your services to anyone, you clearly do know how to champion CLIENT SERVICE.