WS
William S

1 reviews | Active since Jun 2017

06 Jun 2018, 16:50

Angry with capfin

Good day I am an existing loan customer of capfin Due to unforseen circumstances i became unemployed and am currently unable to pay my loan accounts Capfin though are calling me 2 times a day and are attempting to debit my account daily.but due to that my cheque account is going more and more into arrears.i was even told on the recorded line that they will keep on calling me.this will make it harder to recover and eventually pay them of.all i want is a chance to recover.is there a way to stop them debiting in the middle of the month and rather wait till month end

0
Replies (4)
WS
William S's update06 Jun 2018, 16:53
Reviewer Update
There is no money there now.please stop debiting
WS
William S's update06 Jun 2018, 16:55
Reviewer Update
I wont pay the extra interest charges youll adding on.i will rather go under debt counselling and youll will get nothing.i will fight you guys.please dont debit now ans wait till month end.i might have money then
Capfin
Capfin's reply07 Jun 2018, 07:12
Official

Good day WilliamS2974

We appreciate that you took the time to bring this matter to our attention.

We will investigate your query swiftly and one of our team members will contact you as soon as possible.

Kind Regard

Customer Service

Best regards,

Capfin
Capfin's reply14 Jun 2018, 11:36
Official

Good day WilliamS2974

We are pleased to have engaged with you and that your situation has been resolved.


For any further assistance please call us on *** or email *** .

Kind Regards

Customer Service

Best regards,