JM
Jean M
1 reviews | Active since May 2016
22 Jun 2016, 13:18
Account Settled 2015
<p>Dearest Capfin, why is it necessary for me to write to you for the 2nd time. I thought we had settled this small matter between ourselves.</p> <p>Why is it then that after I have settled my account in 2015 on the 28 of June, that there is now some other riff raff attorney phoning me stating that I must settle my account?</p> <p>Pleasee update your records. </p>
Helpful (0)
Replies (3)0
Replies (3)
Capfin's replyOfficial
22 Jun 2016, 13:40Good day Ms Maullin
We welcome your feedback and are dedicated to resolving your query.
Your request is being attended to and we will be in contact with you to provide feedback.
We would like to extend our apologies for any problems we may have caused.
Kind regards,
Customer Service
Best regards,
Capfin's reply22 Jun 2016, 13:40
Official
Good day Ms Maullin
We welcome your feedback and are dedicated to resolving your query.
Your request is being attended to and we will be in contact with you to provide feedback.
We would like to extend our apologies for any problems we may have caused.
Kind regards,
Customer Service
Best regards,
Capfin's replyOfficial
23 Jun 2016, 11:49Mr Maullin
Your query has been investigated and we have been in contact with you.We are very pleased to advise that a satisfactory resolution has been reached.
For any further assistance please call us on ********** or email ********** .
Kind regards,
Customer Service
Best regards,
Capfin's reply23 Jun 2016, 11:49
Official
Mr Maullin
Your query has been investigated and we have been in contact with you.We are very pleased to advise that a satisfactory resolution has been reached.
For any further assistance please call us on ********** or email ********** .
Kind regards,
Customer Service
Best regards,
JM
Jean M's updateReviewer Update
24 Jun 2016, 15:51Well I am glad that you think the query was been resolved satisfactory, which is utter nonsense. Your idea of resolving a query is giving clients a call, failing to take responsibility and saying there is nothing can be done.
Utterly useless.
JM
Jean M's update24 Jun 2016, 15:51
Reviewer Update
Well I am glad that you think the query was been resolved satisfactory, which is utter nonsense. Your idea of resolving a query is giving clients a call, failing to take responsibility and saying there is nothing can be done.
Utterly useless.