Account Paid in April but still Appears in ITC

I really don't know what to do with this useless company called Capfin anymore, this is the fith report I'm writing here on HelloPeter and each time I was assured the matter is resolved.<br> <br> I settled my account on April 01, 2015 through Vertex solutions and I was assured that my account has been updated.<br> <br> Today I went to Capitec to lend some money and horror of horrors they said they can't give me anything because I have an adverse listing from Capfin, How is this possible useless people from Capfin ? Capitec said I can't produce the settlement letter to assist me because the account does not appear on ICT anymore, what will it take for you to clear my name ? <br> <br> I called your very useless call centre and that idiot of an agent told me sir your account was handed over on the 5th of March sorry there is nothing I can do ? <br> <br> Really ? I was given four department with four different numbers to call and each of them cannot transfer me to each other, I had to make a new call each time...all four useless consultants could not assist me.<br> <br> Please assist in this matter urgently and whichever idiot is going to call me better know his story this time I'm sick and tired of your useless company.